简介：Thoughthemethodofcitizenparticipationinurbanplanningisquitewellestablished,foraspecificsegmentofresidentialenvironment,however,existingparticipationsystemhasnotcopedadequatelywiththeissue.Thespecificresidentialenvironmenthasdetailedaspectsthatneedpositiveandhighlevelinvolvementofthecitizensinparticipatinginallstagesandeveryfieldoftheplan.Oneofthebestandsystematicmethodstoobtainamoreinvolvedcitizenisthroughacitizenworkshop.Togetamore'educated'citizenwhoparticipatesintheworkshop,aspecialsessiontoinformthecitizenonwhatwaspreviouslygatheredthroughasurveywasrevealedtobeprerequisitebeforetheworkshop.Thecomputersupportsystemisoneofthebesttoolsforthispurpose.Thispaperdescribesthedevelopmentofthecomputersupportsystemforresidentialenvironmentevaluationsystem,whichisanessentialtooltogivemoreinformationtothecitizensbeforetheirparticipationinpublicworkshop.Thesignificantcontributionofthispaperistheeducationalsystemframeworkinvolvedintheworkshoponthepublicparticipationsystemthroughcomputersupport,especiallyforresidentialenvironment.Theframework,developmentandapplicationofthecomputersupportsystemaredescribed.Theapplicationofaworkshoponthecomputersupportsystemwascommentedonasveryvaluableandhelpfulbytheaudienceasitresultedingreaterbenefittohavewiderrangeofparticipation,anddeeperlevelofcitizenunderstanding.