SOCIAL MEDIA RESEARCH: A REVIEW

(整期优先)网络出版时间:2013-03-13
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Socialmediaisfundamentallychangingthewaypeoplecommunicate,consumeandcollaborate.Itprovidescompaniesanewplatformtointeractwiththeircustomers.Inacademia,thereisasurgeinresearcheffortsonunderstandingitseffects.Thispaperaimstoprovideareviewofcurrentstatusofsocialmediaresearch.Wediscussthespecificdomainsinwhichtheimpactsofsocialmediahavebeenexamined.Abriefreviewofapplicableresearchmethodologiesandapproachesisalsoprovided.